Privacy Policy

1. Introduction

Neaxify ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and the Norwegian Personal Data Act (Personopplysningsloven).

We are the data controller responsible for your personal data. If you have any questions about this policy or our data practices, please contact us using the information provided at the end of this document.

2. Information We Collect

We collect and process the following types of personal data:

2.1 Information You Provide

• Contact information (name, email address, phone number)
• Company information (company name, business details)
• Project information and communications
• Payment and billing information

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

3. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract performance: Processing necessary to provide our services to you
• Legitimate interests: For business operations, marketing, and service improvement
• Legal obligations: To comply with accounting, tax, and other legal requirements
• Consent: For certain marketing communications (which you can withdraw at any time)

4. How We Use Your Information

We use your personal data for the following purposes:

• Providing and delivering our landing page design and maintenance services
• Communicating with you about your project and support requests
• Processing payments and managing billing
• Improving our services and developing new features
• Sending marketing communications (only with your consent)
• Complying with legal and regulatory obligations

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Customer data: Duration of service plus 5 years (Norwegian bookkeeping requirements)
• Marketing data: Until you withdraw consent or request deletion
• Technical logs: 12 months maximum

6. Data Sharing and Transfers

We may share your personal data with:

• Service providers (hosting, payment processing, analytics) who act as data processors
• Professional advisors (lawyers, accountants) when necessary
• Law enforcement or regulatory authorities when legally required

If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses or adequacy decisions by the European Commission.

7. Your Rights Under GDPR

As a data subject in Norway/EEA, you have the following rights:

• Right of access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restriction: Request limitation of processing
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for consent-based processing

To exercise any of these rights, please contact us using the information below. We will respond within one month.

8. Cookies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through your browser settings. Essential cookies necessary for the website to function cannot be disabled.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

13. Supervisory Authority

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet):